‘Hello, Men! Welcome to Your Mandatory Year of Customer Service!’ for Slate

Gentlemen, welcome to Customer Service 101, the course that teaches men the traits they need to survive in customer service: courtesy, deference, humility, helpfulness, empathy, and forced cheerfulness. In other words, skills we women already know.

 

Read more ‘Hello, Men! Welcome to Your Mandatory Year of Customer Service!’at slate.com


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