‘Hello, Men! Welcome to Your Mandatory Year of Customer Service!’ for Slate

Posted on by rachelrosewithers

Gentlemen, welcome to Customer Service 101, the course that teaches men the traits they need to survive in customer service: courtesy, deference, humility, helpfulness, empathy, and forced cheerfulness. In other words, skills we women already know.

 

Read more ‘Hello, Men! Welcome to Your Mandatory Year of Customer Service!’at slate.com

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